Bullying & Harassment in the Workplace

Overview

Everyone has the right to dignity and respect in their place of work and this course will help delegates understand what this means and give them the tools to ensure it happens in the workplace.

This highly practical course using live drama and relevant scenarios gives everyone the tools:

• If they believe they are being bullied or harassed,
• If they need to manage a situation where someone is being or has been bullied or harassed,
• If they have observed bullying or harassment taking place

The course also helps us to understand our own behaviours and the behaviours of others so we can all enjoy an atmosphere of dignity and respect at work.

This course will enable you to

• Understand how inadvertent exclusion can occur in the workplace and how to tackle it with a team member
• Understand how unconscious and personal biases may affect both our own attitudes to colleagues and customers and those of our teams
• Understand the importance of professional boundaries in managing dignity and respect
• Understand the importance of challenging inappropriate behaviours, attitudes and language and how to go about it
• Understand how to apply the policies and procedures of your council
• Understand your own individuality and the need for mutual respect with others
• Understand the difference between banter, harassment, strong performance management and bullying
• How to manage bullying and harassment if you observe it or have it reported to you
• Be aware of the 2010 Equality Act and how it impacts upon you, your team members and the service that you give and how to ensure compliance
• Explore what ‘good practice’ looks like

Who is the Course aimed at

All employees.