Overview
A 3 hour workshop to help staff interact more effectively with deaf or hard of hearing people face to face.
This course will enable you to
– identify the barriers that deaf and hard of hearing people face
– list the ways in which deaf and hard of hearing people communicate
– understand and demonstrate how to implement positive methods of communication, and offer an equal service to deaf and hard of hearing people
– apply the finger-spelling alphabet
– explore the deaf community and deaf culture
Who is the Course aimed at
All customer facing, frontline staff.
