Overview
A central theme of effective communication runs through the session. Delegates will be provided with the knowledge and skills they need to be able to communicate with disabled customers or colleagues using appropriate language and terminology.
The session is delivered virtually by disabled trainers who are able to share their expert knowledge and lived experience in a fun and interactive way. They are excellent at putting people at ease and encouraging questions and discussions even when they are not in the same room as you.
Enhance the UK, the training provider, believe that delegates learn best when they are having fun and taking part in activities which really make them think. That’s why even their online sessions are very interactive, engaging and emotive.
