Effective Meeting & Facilitation Skills Training

Overview

This course will enable delegates to understand the benefits and applications of group communication & facilitation in the workplace; to identify the core skills required for effective facilitation; to use questions & listening skills techniques; to differentiate between Content & Process; and to understand group dynamics and to stimulate group discussion

This course will enable you to

Understand:

• What is facilitation?
• When are facilitators needed?
• Group dynamics
  • the cycle of group development
  • dealing with group conflict
  • dealing with individual behaviour
  • group size and participation
• Meeting skills
  • chairing meetings
  • managing communications
  • creating group participation
  • verbal & non-verbal messages
  • active listening
  • feedback skills
• Facilitator skills
  • rapport building
  • establishing and retaining control

Who is the Course aimed at

Anyone who wishes to become a more effective facilitator in meetings, workshops, or discussion groups, both internally and externally.