Overview
Coaching can be described as a goal focused, confidential conversation where the coach encourages the coachee to find their own solution to problems and challenges by asking open questions which stretch the coachee’s way of thinking and perspective on the challenge.
When it comes to management, the power of using a coaching style and approach helps to foster independent thinking, team engagement and team responsibility and reduces the reduce dependency on the manager to have all the answers.
However, there are times when the need to give advice and guidance from the manager’s experience is helpful, useful and essential. This is when managers can step into their mentoring style and approach.
Knowing when to coach and when to mentor is a surprisingly difficult skill to master. This course will show managers how to take the principles and best bits of both coaching and mentoring with the ultimate result of getting the best from you as manager and the best from your team.
This course has been divided into two half day modules; Theory and the Practice. It is advised that delegates sign up to both sessions to get the most from this learning.
Theory (module 1) will help clarify the difference between coaching, mentoring and other styles and approaches to management, the reason why coaching is so successful and will introduce the first two essential skills of building rapport and listening to being an effective manager using coaching and mentoring skills.
Structure and Practice (module 2) will continue to develop the essential skills of asking the right question at the right time, how to structure your coaching conversations and practising these skills with your learning colleagues.
