Negotiation Skills

Overview

This training course is aimed at developing the skills and techniques required to negotiate effectively in a variety of situations, by understanding the basic principles of the negotiating process and the positive effects it brings to an organisation.

This course will enable you to

Understand:

• What is negotiation?
• Structure and the stages involved
• The skills required for effective negotiations
• The structure for preparing a negotiation
• Identifying ideal, realistic and fallback positions
• Anticipating problems and developing acceptable solutions
• Effective communication skills
• Influencing skills
• Negotiating techniques
  • signals
  • tactics
  • managing conflict
• Maintaining a positive, continuing relationship
• Measuring the success of a negotiation

Who is the Course aimed at

Anyone who needs to develop their negotiating skills.