The Performance Management course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities.
This Training Course Covers
– Understanding the aims of performance management
– Identifying acceptable standards of performance
– Conducting effective reviews of performance
– Setting SMART objectives
– Managing the performance of employees
learn about the following areas:
What is Performance Management – responsibility for getting the best results from staff, performance not personality, structuring expectations, importance of planning
Standards of Performance and Behaviour – considering the circumstances, the skills needed, understanding the skills, assessing the skills, setting the standards, SMART objectives, team and individual objectives
Types of Performance – approaches for managing the performance of the different types of employee
Leadership – the role of the leader, attributes of a leader, maintaining authority and respect, leadership styles, achieving results through others, improving individual performance q Motivation – motivation factors, motivational techniques, practical steps in motivation, different people with different needs
Managing Performance – the value of ongoing performance management, evaluating progress and achievement, maintaining flexibility to business change, recognising and closing performance gaps, revising standards, the role of coaching in performance management
Coaching – adapting your style, organisational alignment, making skilled interventions, giving constructive feedback and praise, link to appraisals
Anyone who manages the day-to-day performance of staff
Get notified when this
course is on next.
